Dash Air Fryer and Rice Cooker Common Reported Problems

Photo of author

Editorial Team

In America, as well as other countries, Dash is a well-known brand of household appliances. The company is famous for its air fryers, waffle makers, rice cookers, and egg cookers, among other products. Air fryers and rice makers, which provide excellent services, are their major products for sale.

However, there have been a few problems with Dash refrigerators recently. People commonly inquire about the issues with Dash air fryers and rice makers. It includes a lack of service providers and components, trouble with temperature control, and other minor problems. For you to quickly make a judgment on this brand, we will go through these problems.

Dash Air Fryers & Rice Makers Common Problems

Dash air fryers and rice makers have remarkable performance. You may rely on their air fryers and rice makers to create meals in case of a zombie assault or Dooms Day. However, even this reputable and high-quality manufacturer has had a few issues with its air fryers and rice cookers. When you decide to purchase their appliances, you must look at these problems.

Of course, only some products have similar problems with rice makers and Dash air fryers. Additionally, no serious issues should deter you from purchasing these great air fryers and rice cookers.

Dash Air Fryers

People know they must give up greasy foods once they seek healthier diet choices. However, substitutes often fall short compared to fried food’s flavor. People thus return to eating fried food and neglect their health.

However, the ideal substitute is now readily accessible on the market as air fryers. The best air fryers are those that provide tasty, nutritious meals.

When it comes to kitchen appliances, Dash is a dependable brand. People may prepare their favorite fried foods at home with the Dash air fryer. There are several beneficial functions included with the air fryer. But despite being the ideal appliance, it sometimes has problems.

Common Problems With Dash Air Fryer

Numerous people have reported having had specific problems with Dash air fryers. We discovered that while utilizing Dash air fryers, a few typical problems emerged when we questioned such people about the issue.

But you do not necessarily need to replace an appliance simply because it needs to be fixed. Common problems often have a straightforward answer.

Today, we will assist all users who have had difficulties with their Dash air fryers. The most frequent problems that could arise when using a Dash air fryer will be mentioned, along with their answers. Below, we talk about each of these problems.

1. Having dry or soggy food

Because they can produce crispy food without requiring a lot of oil, air fryers have grown in popularity. Therefore, they may cut the caloric content of a food product by 80%. However, customers will choose foods cooked in oil if an air fryer produces soggy food. Foods must taste excellent for you to appreciate them.

When attempting to cook in the air fryer, users of the Dash air fryer often experience soggy or dry food. This occurs as a result of common misunderstandings about air fryer use.

Yes, air fryers cook food faster and with less oil than traditional fryers. For the meal to be cooked correctly, they still need oil. These users err by adding little to no oil to their diet, which is a mistake. As a result, the food gets baked instead.

Consequently, the meal could taste soggy and dry. Your feed should ideally have a small film of oil on it. Therefore, you need to add oil to your air fryer no matter what cuisine you cook. Without oil, your meal will get dry even though you won’t need as much as you would for deep frying.

2. An Air Fryer Is Emitting Smoke

Many consumers also have the problem of seeing smoke emanating from the air fryer. Most of them, therefore, begin to fear. Turn your air fryer off entirely when you see smoke when air frying anything (unplug the power as well).

Identify the color of the smoke as well. Three distinct hues of smoke may be present, each of which should indicate its origin. The meal may be overly wet or greasy, or you may have used too much oil in the air fryer, depending on the cause of the white smoke.

Black smoke results from the oil in your meal beginning to burn due to the high temperatures. The last indication of a burning component is blue smoke. In both situations, give the air fryer a careful inspection. Ensure that a professional examines the air fryer if you smell anything burning.

You may solve the issue yourself if the food or the oil is the issue. However, you cannot fix the problem if an air fryer component has been burned. You must visit a licensed repair facility or contact Dash customer service instead.

You can change the component for free if the air fryer’s warranty is still in effect. You will need to hire a licensed maintenance specialist to get your air fryer running again without this.

3. The air fryer won’t turn on

Finally, we have another well-known issue that all air fryers have. Since an air fryer is essentially an electrical device, it needs electricity to function correctly. However, some consumers report having trouble turning on their air fryers.

If that’s the case, you should check the power outlet first. Verify that the power outlet is working correctly. Try wriggling the wire and ensuring the power cord is appropriately inserted inside the outlet. Another possibility is that the circuit breaker tripped.

It may be a technical issue when you are confident that the air fryer’s power supply has been adequately examined and is in good working order. The air fryer either has malfunctioned or has had any internal components destroyed.

Inspect the air fryer thoroughly before contacting support

There is nothing more you can do in this situation but get it examined. You may also try contacting support and mailing them the device. People often fear when their gadget won’t power on, believing it has been broken.

However, occasionally customers need help to correctly insert the plug into the outlet or turn on the switch. So, before you choose to send your air fryer for repairs, be sure to verify these items. Only take the gadget to the repair shop if the issue is with the actual device.

Keep trying for that crispy, non-oily meal.

Everyone wants to consume wholesome meals. However, switching from oily to non-oily cuisine is complex. Deep-fried foods have a specific crispiness that enhances their flavor. People thus find it difficult to give up on something.

But since air fryers make every food item crispy, the switch has become simpler. Nevertheless, there are several air fryers on the market right now. So, be sure to choose the appropriate one.

An air fryer from Dash is very dependable. But problems might arise as well. But if you know the appropriate fixes, you can quickly remedy these frequent problems at home. You may feel somewhat irritated if you use a Dash air fryer and have issues with it.

We advise contacting a specialist.

However, go through the remedies listed above before you decide to dash to the repairman or entirely give up on your air fryer. This article covers all the typical problems with using the Dash air fryer.

Reading it should make it easier for you to identify and solve the problems. If none of these suggestions work, you may contact Dash customer service to learn how to rerun your air fryer.

Common Dash Rice Cooker Problems

In terms of style and features, Dash rice cookers are the finest. You may keep one of these cute-looking rice cookers in your home as a compact appliance that will enable you to cook the rice more quickly and effectively.

You need to add water and push the cook button on the rice cooker from Dash to prepare your meal since it uses warm technology, which is ideal for single-serving cooking. These Dash cookers are small, compact, and simple to operate, so you won’t have to worry about anything with them.

Additionally, they are durable, which will help you guarantee that you can cook the rice precisely as you want it to. However, here are a few typical problems you could run into when using the dash cooker and their fixes:

1. Cooking takes too long

The Dash Rice Cooker can prepare a single dish for you in as little as 20 minutes, which is relatively quick and handy for all your many demands. If it is taking longer than that, however, there may be a problem with the amount of rice you have placed inside or the water levels.

You must be careful to fill the container sparingly since the longer the cooker prepares the food, the more you put it inside. Be cautious while measuring the amount, and consult the owner’s handbook to assist you in solving the issue and prepare your meals much more quickly than previously.

2. Rice in the pan, sticking

With the non-stick chamber that Dash rice cookers offer, you should never have the issue of the rice sticking at the bottom. You could encounter these situations sometimes, but they are also simple to resolve.

The main factor causing you to have this issue is that you must be using less water than is necessary to cook the rice, and too much heat may cause the rice to get stuck. Making sure you use the appropriate quantity of water in the dash rice cooker will help you prevent such problems as we advance.

If the rice sticks to the pan, you should wipe it off with a wet towel to prevent moisture from seeping into the rice cooker’s electrical parts. It is ideal for wiping the surface clean before and after each usage to ensure that nothing on it might lead to such problems down the road.

3. The lid won’t close

Another frequent issue with Dash rice cookers is that the lid sometimes needs to latch correctly, making it easier to lock it as securely as you should. You must ensure that the strong rubber seal on the top is correctly inserted into the locks and is not escaping since this issue is often brought on by it.

You must replace the rubber seal with a new one if you see that it is broken, has expanded due to heat, or is becoming harder than it should be. Doing so will help you permanently solve the issue.

4. A thermal fuse failure

The rice cooker’s thermal fuse may explode due to overcooking or other heat-related problems. If your rice cooker doesn’t turn on, you should look for a blown fuse and replace it with one of the exact voltages if you discover one.

You may stop having any problems with your Dash rice cooker since you have permanently fixed the circuitry and current flow.


1. Are there any troubleshooting tips that you can share to fix common problems?

Yes, there are some troubleshooting tips that you can share to fix common problems with Dash rice cookers. For example, suppose your rice cooker is holding a different amount of water. In that case, it’s crucial to ensure you use the right amount of water based on what the manufacturer says.

Also, if your rice cooker’s lid doesn’t close properly or its thermal fuse doesn’t work, you can fix these problems by replacing broken parts.

2. Can one place the frozen food in the air fryer for Dash Air Fryers?

It is not recommended to place the frozen food in a Dash Air Fryer. Frozen items may cause damage to the appliance and could result in an electrical short.

3. Are there any risks associated with using a Dash rice cooker?

No direct risks are associated with using a Dash rice cooker, but you should always read the manufacturer’s instructions. Additionally, if your appliance experiences problems during use, consult the owner’s manual for troubleshooting tips.

4. Why do Dash air fryers and Dash rice cookers tend to experience more problems?

Here are some possible causes for this. 

First, air fryers and rice cookers often use more energy than regular ovens or stovetops, which can cause them to overheat and cause other problems with heat.

Second, the small interior dimensions of these appliances may not accommodate bigger pieces of food, like chicken breasts or large pots and pans, which can lead to stuck or burnt foods.

Finally, many people report experiencing more problems with their Dash products because they need to follow the manufacturer’s instructions closely—for example, by using the wrong quantity.


You should have a pretty good idea as to what could be causing your rice cooker not to work correctly. By following these tips, you can easily and quickly troubleshoot the issue and get your Dash back up and running in no time.